FAQ
Frequently asked questions
Quick answers to what clients ask us most.
Where do you operate?
We deliver and provide transport within Qatar. Contact us to confirm we cover your area.
How do I request a service?
Fill in the request form on the service page, or message or call us, and our team will get back to you to confirm the details and times.
How much does delivery cost?
It depends on the area and the service. Contact us and we'll give you the price before confirming.
Do you collect payment on delivery?
Yes. The driver collects the order value from the customer on delivery, and we settle with the store through a clear statement.
How does my store follow its orders?
Every client store gets an account on the Speedoo dashboard to follow orders, balance and payments. Use "Store login" at the top of the page.
Can customers track their order?
Yes. Enter the order number and the last 4 digits of the receiver's phone on the "Track order" page, or open the tracking link sent with the order.
Which school stages does school transport cover?
All stages from kindergarten to university, both ways or one way.
Can I register more than one student?
Yes, a parent can register several students in the same request.
Do you transport large teams?
Yes. Tell us the number of employees, shift times and the housing and work addresses, and we'll suggest the right arrangement.
How do you protect my data?
We use your data only to provide the service, and only the staff handling it can see it. Details are in the privacy policy.
Didn't find your answer?
Message us on WhatsApp or give us a call and we'll help.